TJG News

By the time a school administrator learns there's been a school trip problem, there's a decent chance a parent group chat has already identified all the details, and drafted three theories about what went wrong and how to fix it. Schools can't control what parents see, but they can control whether parents are already holding a framework for understanding it.

School's Out, Risk is In: Part 1

When a group of your students go on a trip, they can make a series of unfortunate decisions. These situations can go wrong faster than they would on campus, in front of more people, and, depending on how a school responds, with real consequences for its reputation. These tips can prepare your leadership team for any situation.

It's About Time

When a crisis hits, time is your most valuable resource. The Jane Group's co-founder, Jane Hulbert, who was the McDonald's corporate PR professional for the infamous hot coffee lawsuit, shares how even seconds can make the difference between calm leadership and chaos.

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Never Leave Crisis Communications Up to AI

7 Reasons to Never Rely on AI for Crisis Communications

Artificial intelligence (AI) can generate grammatically correct messages in seconds, and using it is tempting when pressure is high and time is short. But crisis communication is not a writing problem to be solved. It is a leadership responsibility to be carried.

🎃 Surprises are for Halloween - Not Crisis Management

Surprises are fun during Halloween. But in the world of independent schools, when a community learns about major changes by surprise, it can damage your school's reputation. Find out how carefully crafted communication plans by The Jane Group can bring your community together in unity.

Get Your Board on Board!

Get your Board on board! Find out what the board's role is in a crisis, and five ways to keep your board engaged and ready for any situation during the school year.

Why Crisis Preparedness is the Smartest Investment Your School Can Make

Crisis preparedness is the smartest investment your school can make. The Jane Group gives you and your leadership team the the tools you need to successfully weather any crisis.

From Tennis to Trust: How The Jane Group Began

Celebrating its 25th year, The Jane Group has helped schools around the world navigate crises successfully. But it never would have happened, says Jane Hulbert, without a chance meeting on a tennis court with Pat Bassett, former president of NAIS.

When Should You Call The Jane Group?

When should you call The Jane Group? Hint: it's sooner, not later—and not only in a crisis. When you call The Jane Group at the first sign of conflict, you can greatly mitigate or even avoid a crisis altogether.

AI is Great for a lot of Things—Crisis Communications is Not One of Them

In just the past few years, artificial intelligence (AI) programs like ChatGPT have become an invaluable tool in many aspects of education and school management. But when it comes to crisis management and strategic communications, AI falls short in addressing the complex and profoundly human aspects of sensitive situations that can occur in school communities.

Five Key Benefits to Creating a Crisis-Ready Culture for Your School

In today's fast-paced media landscape, being prepared for a crisis is no longer optional – it is essential. On-site crisis management training is a crucial investment for schools looking to fortify their response capabilities in challenging situations. Read how his targeted approach can offer five key benefits that can significantly enhance your team's readiness and effectiveness.

Protesters holding posters and using a megaphone.

It's an Increasingly Complex World. Does Your School Have a Policy for Making Statements on World Events?

Independent schools are facing increasing pressure to comment on world events. What is the answer? Senior consultant Kim Newsome shares important questions your school needs to ask before you make a public statement.

TJG is the premier crisis and strategic communications firm specializing in independent schools.

It's Back to School. Are You Crisis-Ready?

Is your school crisis-ready? Here are five ways The Jane Group can prepare your school for any crisis you face in the new academic year.

TJG Spotlight: Maureen Maguire

Upon retirement, long-time consultant Maureen Maguire looks back on her 11-year career with The Jane Group.

Remember the 5 R's When Crisis Hits

When is the best time for a crisis? Never, of course. In schools, though, crises do happen. Keep these 5 R's handy the next time crisis hits your school.

TJG Spotlight: Elisabeth Griffith

Elisabeth Griffith, Acclaimed author, historian and former head of The Madeira School reflects on a life supporting women’s rights, writing about women’s history, and inspiring women to pursue leadership in society.

TJG Spotlight: Kim Newsome

Now in her third year as senior consultant at The Jane Group, Kim Newsome loves sharing her decades of independent school knowledge and experience with clients.

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