The Jane Group has worked with hundreds of independent schools over the last 20 years, handling every type of crisis imaginable. Following are testimonials from some of our valued clients.
For over a decade, NAIS's media relations and crisis consultant, Jane Hulbert, has been an invaluable resource to NAIS and to our member schools. No one in the world has had more experience helping leaders deal with the communications component of meltdowns and crises - and no one gives better training and advice. Jane's telephone number should be on everyone's speed dial.
Patrick F. Bassett, retired President, NAIS
For the past year and a half our school has been dealing with challenging and disturbing charges against its former headmaster. This came as a total surprise to the school. board, and administration. We found ourselves in need of not only top legal counsel but also experienced communications counsel. Throughout the process, Jane and Jim Hulbert have been the source of reason, wisdom, strategic thinking and encouragement. I have great respect for their individual and collective voices. At every turn, they have both been available on short notice. I can't imagine a better team to help a school through a crisis. I can also see great value in working with them before a crisis occurs. Their reputation is well earned.
Earl J. Ball, III, Board Chair, Tower Hill School, DE
Jane Hulbert is a tremendous resource to me in many different ways. Her review of our Crisis Plan was extremely helpful and caused us to make some important changes that served us well. Her advice on media relations was also to the point, practical and easy to implement. I would highly recommend to any Head of School that they spend a day with Jane being trained in working with the media as it was one of the most useful professional development experiences that I have ever had. Finally, I am grateful to Jane for being a calm, reassuring voice during crisis situations, helping me to think through some difficult issues. I highly recommend her to heads of all types of schools.
Dr. Alex Curtis, Head of School, Choate Rosemary Hall, CT
School heads need clear, thoughtful, knowledgeable, and objective coaches during times of crisis. Jane Hulbert is that coach. Indeed, she is the best professional you can find during the tough times. She knows what the problems are and how they come up; she knows the press and what they look for; she anticipates what the trustees need; she understands the desires and fears of parents; she knows what is right and helps your school find its way to it. She helps clear the air so that heads of school can concentrate on the important issues. When problems occur, call Jane. It will be the first best step you can take when troubles begin.
James Busby, Head of School, The Buckley School, CA
If you have a crisis and need someone to guide you through the roiling turmoil, someone to ensure that you are communicating effectively and with an eye on the long-term sustainability of your organization, then The Jane Group is your answer. Dynamic, knowledgeable, and experienced, Jane Hulbert brings to her work a profound sensitivity to the needs of all stakeholders, balancing human needs within a legal, risk-management framework provided by her partner and husband, attorney Jim Hulbert. In their training sessions, Jane and Jim provide opportunities for you and the members of your team to learn best practices, to think about the unique qualities of your own community, and to role-play in a way that builds skills and confidence. I can say unreservedly that my school and I have benefited immeasurably from their sharp insights and wise counsel. Jane and Jim are world-class.
Kolia O'Connor, Head of School, Sewickley Academy, PA
We, as a school community, have dealt with multiple sensitive situations that if not handled correctly could have proven to be very disruptive to our community. Having The Jane Group on call mitigated significantly the negative effects on our community. From a Head's perspective, Jane is the person you need at the top of your speed dial because not handling crises correctly can have a devastating effect on your school and its community. She and her team are willing to help at all times of the day/night because they know that a crisis doesn't wait for a Monday to Friday 9am to 5pm slot.
Nathan L. Sheldon, Head of School, Casady School, OK